Your privacy is important to us and our Privacy Policy explains what information we collect on our Website or through the Services provided, the way we collect it, what we do with it, how the information may be shared with other parties, and what control you have about the information shared with us.

Any updates or changes to this Privacy Policy are posted on this page. By using our Website and Services, you indicate that you have read and agreed to our Privacy Policy.

This Privacy Policy does not describe information collection practices on other sites, including those linked to or from the Site nor any other companies or persons associated with the Services.

If you have any questions about this Privacy Policy, please do not hesitate to contact us: help.bouquetqueen@gmail.com

The Information we collect and how we use it

We collect the information you provide directly to us when you make a purchase. The types of personal data we may collect directly from you include:

Contact information, such as your name, e-mail address, address, phone number;
payment details (including credit card information); device data such as computer or device you are using when you access our Website, device IP address, type of web browser and operating system you are using, the identity of your internet service provider, and your device and browser settings. Website usage data such as pages you visit on our Website, the websites you use prior to visiting our Website, your actions on our Website.

We use the information to provide and operate the services offered by this website.
We also use the information we collect to:

– To provide our Users with ongoing customer assistance and technical support;
– Communicate with you about our Services;
– Inform you about new products and services that may be of interest to you;
– Respond to your requests, inquiries, comments, feedback and suggestions;
– Improve your experience with our Website and Services

Sharing your Personal information

We will never share, rent or sell any of your Personal Information to third parties except noted in this Policy, unless required by law, or unless you have given us express consent to do so.

We only share your Personal Information with third parties that help us provide the Services to you (“Service Providers”). In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
When directed to another hosting location of a Third-Party vendor, you are advised to read the privacy policy of these partners. The Company has no control over the policies of these parties.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.


Links to Third-Party Services
Please remember that our Privacy Policy only applies to our Website and when you click on links on our store that may direct you away from our site, we are not responsible for the privacy practices of other sites. We encourage you to read their own privacy policies.


Information collected automatically / Cookies

Cookies help us personalize your experience with bouquetqueen.com. We use cookies to keep track of how customers are navigating the Site and to allow us to provide you with personalized content. Cookies are small pieces of information that are issued to your computer when you visit a website and which store and sometimes track information about your use of the Services.

When you enter the Site, our web server sends a cookie to your computer which allows us to recognize your computer but not specifically who is using it. By associating the identification numbers in the cookies with other customer information when, for example, you log-in to the Site or use the Services, we know that the cookie information relates to you.

Some cookies used by our Services are served by us, and some are served by third parties who are delivering services on our behalf.


Your Rights

You have the following rights:

Unsubscribe from our Communications

As mentioned above, we may use the Personal Information we collect from you to send you newsletters regarding new products, promotions or other news. If you no longer with to receive these updates, you can opt-out.

Disable Cookies Collection

You can choose to disable the collection and use of cookies by changing the settings in the device you are using to access our Website.

Please keep in mind that without cookies you may not be able to use all the features of our Website.

In some cases the right to access Personal Information may be limited by local law. If you qualify to exercise these rights, please contact us at help.bouquetqueen@gmail.com

Please note that you may be asked to provide additional information for identity verification purposes, or to verify that you are the owner of the email account in question.


Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.


Privacy policy